General Terms and Conditions

1. General

1.1 These General Terms and Conditions are applicable to every offer made by Bron supplements bv and to every agreement concluded between Bron supplements bv and the consumer. The conditions are accessible to everyone and included on the website of Bron supplements bv. Upon request we will send you a written copy.

1.2 By placing an order you agree with the delivery and payment terms and conditions. Bron supplements bv reserves the right to change its delivery and/or payment terms and conditions after the expiry date.

1.3 Unless otherwise agreed in writing, the general or specific terms and conditions or stipulations of third parties are not recognized by Bron supplements bv.

1.4 Bron supplements bv guarantees that the supplied product is in accordance with the agreement and meets the specifications listed in the offer.

2. Delivery

2.1 Delivery takes place as long as stocks last.

2.2 Within the framework of the rules of distance selling, Bron supplements bv will execute orders at least within 30 days, unless another delivery period has been agreed. If delivery within 30 days or otherwise agreed delivery time is not possible (because the ordered products are not in stock or no longer available), or there is a delay for other reasons, or an order can not or only partially be executed, the consumer will receive a message within 1 month after placing the order and in that case he has the right to cancel the order without cost and notice.

2.3 The obligation of Bron supplements bv to deliver will be fulfilled, unless proven otherwise, as soon as the items delivered by Bron supplements bv have been offered to the consumer once. In case of home delivery, the report of the carrier, containing the refusal of acceptance, serves as full proof of the delivery offer.

2.4 All terms mentioned on the internet site are indicative. No rights can therefore be derived from the terms mentioned.

3. Prices

3.1 Prices will not be increased within the term of the offer, unless legal measures make this necessary or if the manufacturer introduces interim price increases.

3.2 All prices on the site are subject to misprints and typesetting errors. No liability is accepted for the consequences of misprints and typesetting errors. 3.3 All prices on the site are in Euros and include 6% VAT.

4. Trial Period / Right of Withdrawal

4.1 In the case of a consumer purchase, in accordance with the Distance Selling Act (Article 7:5 of the Dutch Civil Code), the customer has the right to return (part of) the goods delivered within a period of 14 working days without giving any reason. This period begins when the ordered goods are delivered. The buyer is obliged, before proceeding to return the goods, to notify Bron supplements bv in writing within the period of 14 working days after receipt. If the customer has not reported to make use of the statutory right of return within the trial period of 14 days after receipt, the purchase is a fact. During the consideration period the consumer will handle the product and its packaging with care. He will only unpack or use the product to the extent necessary to assess the nature, features and functioning of the product. If he uses his right of withdrawal, he will return the product to the entrepreneur within 28 days after receipt, according to the reasonable and clear instructions provided by the entrepreneur.
The customer must prove that the delivered goods were returned on time, for example by means of proof of postal delivery. The goods must be returned in the original packaging (including accessories and associated documentation) and in new condition. In case the goods have been used, encumbered or in any way damaged by the buyer, Bron supplements bv reserves the right to charge depreciation. With due observance of the stipulations in the previous sentence, Bron supplements bv will refund the purchase price within 14 days after receipt of the return shipment or 14 days after proof of return (the shipping note must explicitly state the contents of the return shipment). When returning the entire purchase, the full purchase amount including any shipping and / or handling charges will be refunded to the customer. When only part of the received purchases are returned, only the purchase value of the returned goods will be refunded. Additional costs resulting from a more expensive shipping method than the cheapest standard delivery will never be refunded. The return of the delivered goods is entirely at the expense and risk of the customer.

4.2 The right of withdrawal does not apply to:

• Service contracts, after full performance of the service, and only when performance has begun with the consumer’s express prior consent and the consumer has stated that he loses his right of withdrawal once the entrepreneur has fully performed the contract;

• Goods or services whose price is subject to fluctuations in the financial market, over which the supplier has no influence and which may occur within the withdrawal period;

• Goods manufactured to the consumer’s specifications, e.g. customization, or which have a distinctly personal character;

• Products whose shelf life has expired within the 14-day cooling-off period (spoilage);

• Sealed products that are not suitable for return for health or hygiene reasons and whose seal has been broken after delivery;

• Sealed audio/video or software carriers whose seal has been broken;

• For goods or services that by their nature cannot be returned, for example because of hygiene or that spoil or age quickly;

• The delivery of individual newspapers and magazines.

5. Data Management

5.1 If you place an order with Bron supplements bv, your data will be included in the Bron supplements bv customer database. Bron supplements bv observes the Data Protection Act and will not provide your data to third parties. See our Privacy policy.

5.2 Bron supplements bv respects the privacy of the users of the internetsite and takes care for confidentiality of your personal information.

5.3 In some cases Bron supplements bv uses a mailing list. Every mailing contains instructions to remove yourself from this list.

6. Warranty and Compliance

6.1 The entrepreneur guarantees that the products and / or services meet the agreement, the specifications listed in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement existing legal provisions and / or government regulations.

6.2 An arrangement offered as a guarantee by the trader, manufacturer or importer does not affect the rights and claims the consumer may exercise against the trader in respect of a shortcoming in the performance of the obligations of the trader under the law and/or the distance contract.

6.3 If it appears that the delivered good is wrong, faulty or incomplete, then the buyer must (before proceeding to return the good) notify Bron supplements bv in writing of these defects within 2 months after discovering the defect. Return of the good must take place in the original packaging (including accessories and related documentation). Use of the goods after the discovery of the defect, damage occurring after the discovery of the defect, encumbrance and/or resale after the discovery of the defect, causes this right to complain and return to expire completely.

6.4 If Bron supplements bv finds the buyer’s complaints justified, Bron supplements bv will repair or replace the delivered goods free of charge at the consumer’s option. Any liability of Bron supplements bv for damage is limited to a maximum of the invoice amount for the relevant items, or (at Bron supplements bv’s discretion) to the maximum amount covered by Bron supplements bv’s liability insurance in the relevant case. Any liability of Bron supplements bv for any other form of damage is excluded, including additional compensation in whatever form, compensation of indirect damage or consequential damage or damage due to lost profits.

6.5 Bron supplements bv is not liable for damage caused by intent or similar deliberate recklessness by non-managerial staff.

6.6 This guarantee does not apply if: A) and as long as the buyer is in default towards Bron supplements bv; B) the buyer has repaired and/or modified the delivered goods himself or has had them repaired and/or modified by third parties. C) the delivered goods have been exposed to abnormal conditions or are treated in any other way without due care or in violation with the instructions of Bron supplements bv and/or instructions for use on the packaging;

7. Offers

7.1 Offers are non-binding, unless stated otherwise in the offer.

7.2 When accepting a non-binding offer by the buyer, Bron supplements bv reserves the right to revoke or reject the offer within 3 working days after receipt of the acceptance.

7.3 Oral commitments are only binding for Bron supplements bv after they have been explicitly confirmed in writing.

7.4 Offers of Bron supplements bv do not automatically apply to repeat orders.

7.5 Bron supplements bv cannot be held to its offer if the Customer should have understood that the offer, or any part thereof, contained an obvious mistake or error.

7.6 Supplements, modifications and/or further agreements are only effective if agreed in writing.

8. Agreement

8.1 An agreement between Bron supplements bv and a client comes about after an order has been assessed for feasibility by Bron supplements bv.

8.2 Bron supplements bv reserves the right not to accept orders or assignments without reason given or only to accept under the condition that the shipment takes place C.O.D. or after prepayment.

9. Images and specifications

9.1 All images; photographs, drawings etc.; including data concerning weights, dimensions, colors, pictures of labels etc. on the internet site of Bron supplements bv are only approximate, are indicative and cannot be a reason for compensation or dissolution of the agreement.

10. Force Majeure

10.1 Bron supplements bv is not liable if and insofar as its commitments cannot be fulfilled due to force majeure.

10.2 Force majeure is understood to be any strange cause, as well as any circumstance, which in all reasonableness should not be at the risk of Bron supplements bv. Force majeure explicitly includes delays at or failure to perform by our suppliers, internet disruptions, electricity disruptions, email traffic disruptions and disruptions or changes in technology provided by third parties, transport difficulties, strikes, government measures, delays in the supply of goods, negligence by suppliers and/or manufacturers of Bron supplements bv and auxiliary persons, staff sickness, and defects in auxiliary means or means of transport.

10.3 In case of Force Majeure the Bron supplements bv reserves the right to suspend its obligations and is also entitled to completely or partially dissolve the agreement, or to demand that the content of the agreement is changed in such a way that execution remains possible. Under no circumstances is Bron supplements bv obliged to pay any fine or compensation.

10.4 If Bron supplements bv has already fulfilled part of its obligations when the force majeure occurs, or can only partially fulfil its obligations, it has the right to invoice the part already supplied or the part that can be supplied separately and the Customer is obliged to pay this invoice as if it was a separate contract. This does not apply if the already delivered or deliverable part has no independent value.

11. Liability

11.1 Bron supplements bv is not liable for damage to vehicles or other objects caused by incorrect use of the products. Before use, read the instructions on the packaging and/or consult our website.

12. Retention of title

12. 1 Ownership of all goods sold and delivered by Bron supplements bv to the Customer remains with Bron supplements bv as long as the Customer has not paid the claims of Bron supplements bv arising from the agreement or previous or subsequent similar agreements, as long as the customer has not paid for the work performed or to be performed under these or similar agreements and as long as the customer has not paid the claims of Bron supplements bv for failure to fulfil such obligations, including claims relating to fines, interest and costs, all this as referred to in article 3: 92 BW (DUTCH CIVIL CODE).

12.2 Goods supplied by Bron supplements bv that are subject to retention of title may only be sold on within the context of normal business operations and may never be used as a means of payment.

12.3 The Customer is not entitled to pledge or in any other way encumber goods that are subject to retention of title.

12.4 The Customer hereby unconditionally and irrevocably authorizes Bron supplements bv or a third party to be appointed by Bron supplements bv, in all cases where Bron supplements bv wishes to exercise its property rights, to enter all those places where its property will be located and to take these goods with him.

12.5 If third parties seize goods supplied subject to reservation of title or wish to establish or assert rights to them, the Customer is obliged to inform Bron supplements bv as soon as can reasonably be expected.

12.6 The Customer undertakes to insure the items supplied subject to reservation of title and to keep them insured against fire, explosion and water damage, as well as against theft, and to make this insurance policy available for inspection by the Bron supplements bv on demand.

13. Applicable law/competent court

13.1 Op alle overeenkomsten is het Nederlands recht van toepassing.

13.2 Van geschillen, voortvloeiende uit een overeenkomst tussen Bron supplements bv en koper, welke niet in onderling overleg kunnen worden opgelost, neemt de bevoegde rechter binnen het arrondissement Breda kennis, tenzij Bron supplements bv er de voorkeur aan geeft het verschil aan de bevoegde rechter van de woonplaats van de koper te onderwerpen, en met uitzondering van die geschillen die behoren tot de competentie van de kantonrechter.